After over a quarter-century of work with the U.S. Military, Major General Scott Efflandt retired from the Army but did not retire from service to his country.
“I’ve met dozens of small business owners who’ve pooled together an incredibly talented group of people and have developed a great product,” Efflandt explained. “The difficulty comes with adjusting your mindset to scale your business.”
In 2022, Efflandt founded Undaunted Service, a consulting company that helps successful small businesses become medium and large corporations.
“The biggest obstacle is mainly your mindset.” In his discussions with successful small business owners, Efflandt has found that most of his clients are either unaware of or apathetic about the challenges of scaling their businesses.
“As your business grows, the environment and plans must change.” Efflandt discussed how workplace, economic, and competitive factors shift as a company grows larger.
“My job is to help these entrepreneurs prepare for the corporate obligations that come with growth.”
As their business grows to scale, Efflandt has found many small business owners simply aren’t aware of the importance of ancillary systems – legal, logistical, risk factors, etc. – or they simply don’t want to deal with them.
“These entrepreneurs have so much to offer,” Efflandt. “I just want to see them succeed and persevere through fighting the bottlenecks that inhibit growth.
Undaunted Service is a passion project for the retired Major General. As such, he offers his services at a price his clients can afford, sometimes even for free.
“I can’t resist an invitation by the Boy Scouts,” chuckled Efflandt. “If I believe in what you’re doing and you can cover my travel expenses, how can I say no to talking with some of the best young people in America?”
Undaunted Service enables Efflandt to meet incredibly bright people, both young and old, all over the country. “I love encouraging folks who share my values and are serving their community and the country.”
Efflandt says his experience in the Army and overcoming challenges on the battlefield and in the barracks have translated well to his work mobilizing non-profit organizations and small businesses to make an impact on their communities.
“I think most people are trying to do the right thing and make a difference; they just get bogged down by the process. I want to enable them to be undaunted. This is true from the Army to the Boy Scouts.”
You can learn more about Efflandt and Undaunted Service on his website and on LinkedIn.